Return and Refund Policy

At Jack Gizmo, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our refund and return policy below.

1. Eligibility for Returns

• You may return items within 30 days of receiving your order.
• To be eligible for a return, items must be unused, in their original packaging, and in the same condition you received them.

2. Non-Returnable Items

• Certain items are non-returnable, including:
  • Personalized or custom items
  • Items marked as final sale
  • Opened electronic products (unless defective)

3. Return Process

• To initiate a return, please contact our customer service team at [email protected].
• Provide your order number and the reason for the return.
• We will guide you through the return process and provide any necessary instructions.

4. Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed Only Cash on delivery payment method.

5. Shipping Costs

• You will be responsible for paying for your own shipping costs for returning items. Shipping costs are non-refundable.

6. Exchanges

• If you received a defective or damaged item, please contact us within 7 days of receiving the item to arrange for an exchange.

7. Contact Us

If you have any questions about our Refund & Return Policy, please contact us at [email protected]